Resource Center
Technology might not help your employees understand group benefits better, but our team certainly will.
Technology might not help your employees understand group benefits better, but our team certainly will.
Quick links for employees to find a doctor, contact customer service, download ID cards, file claims, and more. Use the Copy Link button to copy a direct link to this carrier and tab so you can share it with others.
Search in-network providers and facilities.
Member services and account help.
View or download your member ID card.
Track or submit claims.
Search in-network physicians, hospitals, and urgent care locations.
Member services for benefits, claims, authorizations, and more.
Access your plan portal to view ID cards, claims, and coverage details.
Search in-network physicians, hospitals, and urgent care locations.
Member services for benefits, claims, authorizations, and more.
Access or download your digital ID card.
Check claim status or submit documentation.
Search in-network providers and facilities.
Benefit questions, coverage details, and support.
Access your plan portal to view ID cards, claims, and coverage details.
Search doctors, facilities, and urgent care within the Kaiser network.
Member services and appointment help.
Access your plan portal to view ID cards, claims, and coverage details.
Search in-network providers and facilities.
Member services and account help.
Access your plan portal to view ID cards, claims, and coverage details.
Search in-network physicians, hospitals, and urgent care locations.
Member services for benefits, claims, authorizations, and more.
Access or download your digital ID card.
Check claim status or submit documentation.
Search in-network dentists and specialists.
Member services and account help.
View/print your dental ID card.
Check status or submit claims.
Search for in-network optometrists and retail locations. Choose the Insight Network when on the website (you can confirm this in your online enrollment portal, but this should be accurate for all of our clients)
Benefit questions, coverage details, and support.
Access your vision ID card.
File or check claim status.
Search for in-network optometrists and retail locations.
Benefit questions, coverage details, and support.
Access your vision portal to view ID cards, benefits, and claims.
Get help with accident, disability, critical illness, and other Colonial Life policies. When you arrive at the site, click “Register” or “Login” to access your information. You can also call 1-800-325-4368 for assistance.
Start a new claim or check the status of an existing one. When you arrive at the site, scroll down and watch the 96-second video. After creating your policyholder profile, you’ll be able to complete your claim online.
Download claim forms. While filing online is best, it’s a good idea to bring a claim form with you to your provider so you can get it filled out and signed to upload later, depending on the type of claim.
Start a new claim or check the status of an existing claim.
Get help with accident, disability, and life benefits.
Access Guardian’s dental network, benefits, and ID cards.
Access vision benefits, providers, and ID cards.
Start a new claim or check the status of an existing claim.
Support for disability and life benefits.
Access dental benefits, providers, and ID cards.
Access vision benefits, providers, and ID cards.
Start a new claim or check the status of an existing claim.
Support for disability and life benefits.
Access dental benefits, providers, and ID cards.
Access vision benefits, providers, and ID cards.
Start a new claim or check the status of an existing claim.
Support for disability and life benefits.
Access dental benefits, providers, and ID cards.
Access vision benefits, providers, and ID cards.
COBRA administration support (notices, elections, coverage timelines).
Pay premiums or set up autopay.
Download required COBRA forms and notices.
We like Lively because it links with our benefits administration system and offers a modern website with modern features. This isn’t a revenue item for us—we just like them. To get started, click the button below. In the top-right corner of Lively’s site you’ll see options to Login or Open a New Account.
If you open an account through this link, choose “Not through my employer” when asked.
Help with your HSA account, transfers, and debit cards.
Phone: 1.888.576.4837 (Mon–Fri, 6:00am–6:00pm PT)
Email: support@livelyme.com
Tip: Share direct links with employees using the copy link button.
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